TECHNOLOGY: Zoho CRM
Zoho CRM is a customer relationship management (CRM) software platform developed by Zoho Corporation, a software company based in India. It is designed to help businesses manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer relationships and driving sales growth.
Zoho CRM includes a range of features and tools to help businesses manage their customer interactions, including:
Contact and lead management: Organize and manage customer and prospect contact information, as well as track and manage leads.
Sales forecasting: Monitor sales performance and identify trends to help businesses make informed decisions about their sales strategies.
Marketing automation: Automate marketing tasks and campaigns to help businesses reach and engage with customers more efficiently.
Sales analytics: Track and analyze key performance metrics to help businesses understand their sales efforts and identify areas for improvement.
Customer service and support: Manage customer inquiries and requests, track customer interactions, and provide support through various channels, including phone, email, and social media.
Overall, Zoho CRM is a comprehensive platform designed to help businesses streamline their customer relationship management processes and drive sales growth.
Highly Skilled
I am highly skilled with a broad range of technologies including:
- Setup of Google Analytics with advanced e-commerce conversion tracking, so that you can fully understand where your revenue is coming from.
- Setup and optimisation of high performing Google Ads accounts, so that you can fully maximise your return from search and display advertising.
- Development of custom e-commerce Shopify themes and apps, so that you can fully utilise the potential that a platform like Shopify has to offer.
- Development of custom WordPress lead generation and membership websites, so that you can offer the best experience possible to your users.
- Development of custom HubSpot CRM websites, so that you can benefit from the integration that HubSpot CRM has to offer.
- Development of custom Zoho CRM applications, so that you can empower your team to do more with Zoho CRM.
- Development of custom JavaScript, React, NodeJS and NextJS websites and applications, so that you can offer amazing new experiences to users.
Main Menu
Hello, my name is Loc Tran and I help Marketing Managers boost their confidence in Digital Marketing, Web Development and Data Analytics so that they can demonstrate a positive impact to the bottom line.
I work with Agencies, Companies and Private Individuals to:
✓ Prevent wasted ad spend through improved strategy, tracking and optimisation
✓ Integrate creative, content and data analytics to drive measurable results
✓ Better show how your work directly contributes to revenue
I do this through one-on-one coaching as well as my Digital Manager boot camp where I show you the fundamentals of Performance Based and Data Driven Integrated Marketing.