Business Development & Customer Services Manager
Company: Pen Computer Systems
Date Range: 2000 - 2005
Position Highlights
- Participated in the successful implementation of computer networking systems throughout Australia.
- Managed relationships with various Private and Government agencies.
- Successfully conducted sales and business development activities including development of proposals and tenders.
- Provision of training, support and customer service.
- Documentation and testing of software and hardware systems.
About
As the Business Development & Customer Services Manager for Pen Computer Systems I was involved in a wide range of sales and marketing activities across Australia as well as New Zealand.
This included the documentation and testing of software systems as well as providing training, support and customer services.
I worked with clients across a number of industries including Fast Moving Consumer Goods, Government and Non-Profits.
From Their Website:
Established in 1993, Pen CS is committed to improving the health of Australian’s through the delivery of leading eHealth informatics and data solutions. They help you connect with the health systems across the patient journey and empower your team to turn data insights into data action that improve patient outcomes.
Pen CS has a growing monthly audience of 21 million patients, 45,000 medical practitioners and 5,600 general practices and health services across Australia.
Their products are employed in Population Health, Communication Services to Doctors and Patients, Clinical Trials, SMS Text and Voice Recall, General Practice and Doctor Decision Support, Epidemiology, Primary Care Research and Digital Health Data solutions.
Highly Experienced
Advertising Agencies
Software Development
Health & Fitness
Real Estate Sales
Property Investment
Automotive Retail
Insurance Assessment
Solar Power
Audio & Video Production
My experience spans multiple industries, allowing me to break down barriers, taking the best from each and assembling something even better, some highlights include:
- Marketing strategy and e-commerce website development for a portfolio of seven health & fitness brands and businesses.
- Developed award winning campaigns for various clients as part of an Advertising Agency incuding real estate sales, property investment, education and aged care.
- Managed a portfolio of 12 car brands and driving online sales through innovative digital marketing initiatives.
- Developed a solar financing calculator for a team of sales professionals in a prominent solar power company.
- Developed an online training portal for loss adjusting professionals in the insurance sector.
- Business Development and Customer Service Management for a software development company servicing clients across Australia and New Zealand.
- Managed the digital marketing and e-commerce for a prominent provider of audio & video production equipment.
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Main Menu
Hello, my name is Loc Tran and I help Marketing Managers boost their confidence in Digital Marketing, Web Development and Data Analytics so that they can demonstrate a positive impact to the bottom line.
I work with Agencies, Companies and Private Individuals to:
✓ Prevent wasted ad spend through improved strategy, tracking and optimisation
✓ Integrate creative, content and data analytics to drive measurable results
✓ Better show how your work directly contributes to revenue
I do this through one-on-one coaching as well as my Digital Manager boot camp where I show you the fundamentals of Performance Based and Data Driven Integrated Marketing.